NOW + Nextview all
Redeploy the troops: How adaptability helped keep customer care first at Atlantic Lottery during COVID-19 pandemic
The COVID-19 pandemic disrupted many businesses in Atlantic Canada — and Atlantic Lottery was no exception. Some business areas, such as video lottery operations, came to a standstill as a result of closures and cancellations across the region.
At the same time, Atlantic Canadians embraced the “stay home” message from public health officials and could no longer run errands as usual.
Highlighting wins is something we all love to do at Atlantic Lottery, but usually we’re sharing the stories of people winning big on our games.
This time, we’re focusing on the success Atlantic Lottery’s Innovation team and its Outpost Lab in Halifax are having with their new mobile development PoolApp.
Community Proudview all
Atlantic Lottery employees have participated in United Way’s Day of Caring for many years. Numerous employees participate year after year to lend a helping hand at various not-for-profit organizations in the Greater Moncton Area and the latest edition was no exception.
Held annually in June, United Way was unsure for some time if the 2020 event would be able to proceed due to the ongoing COVID-19 pandemic and related restrictions.
Sunsets, covered bridges, dogs on a beach and those purple flowers on the side of the road you often forget the name of. What do all of these things have in common? Many Atlantic Canadians have photos of these subjects stored on their camera rolls.
Atlantic Lottery recently held an Instagram contest called #AtlanticCanadaProud,
Responsible & Regulatedview all
Studies have shown that youth between the ages of 18 and 24 experience the highest risk of developing gambling problems. Know the Score 2 (kts2) is a program that was developed to focus on this at-risk demographic. The evidence-based, interactive problem gambling awareness program engages university and colleges students in a fun and informative way.
Atlantic Lottery is joining forces with lotteries around the world this holiday season to remind people that scratch tickets and other lottery products are not appropriate gifts for minors.
You can’t drive until you reach a certain age and you can’t buy alcohol or cannabis until you are 19.
ATLANTIC WINSview all
Whether it was for keeping in touch with the grandkids or holding team meetings while working from home, video calls suddenly became a big part of many of our lives when the COVID-19 pandemic arrived in Atlantic Canada.
That was just as true for us at Atlantic Lottery as it was for everyone else.
The new year started off with a real bang for Atlantic Lottery players … or bangs, that is.
Those bangs were the sound of the many confetti cannons we fired off for all the major winners who have walked through our doors since Jan. 1. Just two months into the year,